Even deleting the app from your old device isn't enough. The two factor is turned on or off at the service provider end. Since you switched to a new phone, adding the Microsoft Authenticator to your new device doesn't automatically remove the app from your old device. The authenticator app is nothing more than a code generator. Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. Once you have the code, enter it in the text box. Choose whether to receive the code through email, text, or an authenticator app. You'll be prompted to verify your identity. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. Here's how to do it: On the device you want to trust, go to the Security settings page and sign in to your Microsoft account. You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Then sign on with recovery account to do the restore. You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app.
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